Welcome to your Online Patient Billing Manager!

Our website has been updated. Existing users may be required to re-enroll. We apologize for any inconvenience.

e-Check payments are not accepted.

You have begun your path toward an easy and secure way to manage your hospital billing online. Online account information is only for Centra Hospitals and hospital based physician practices.

This online account will provide you with tools to make your hospital billing process more manageable and user-friendly. With features ranging from useful resources that answer your billing questions, to viewing up-to-date account information and paying your bills online, our goal is to make this process simple and convenient.

In accordance with the HIPAA policy that Centra adheres to, your social security number will no longer be used for the on-line website purposes. Therefore, you will need to re-enroll with your medical record number that is provided on your statement. This is a safety enhancement for your protection. We apologize for any inconvenience this may cause you.

If you are not yet enrolled and would like to take full advantage of your online account, simply enroll in the system at no cost.

Otherwise, feel free to browse through the many useful resources on the site without enrolling. You can enroll at any time by clicking on the enrollment area of the site.

We trust your experience with the online account will be valuable and convenient!

For questions about the Online Patient Billing Manager or if you would like to speak with a customer service representative, please call (434)200-3777, option #6, Monday through Thursday from 8:30 – 7:00 pm and on Friday from 8:30 – 5:00pm.

Please be advised that on August 8, 2017 we will implement security changes to support the encryption standard known as "TLS 1.2." This change will not impact you if you are accessing the site with a supported browser.

However, you will NOT be able to access this site after these enhancements have been implemented if you:

  • are not using a supported Internet browser, or
  • have disabled the supported encryption protocols

These browsers support the latest TLS encryption standards by default:

  • Microsoft Internet Explorer® 11
  • Google Chrome™ (38 and higher)
  • Mozilla Firefox® (27 and higher)

These unsupported browsers do not support TLS 1.2:

  • Microsoft Internet Explorer versions 10 and below
  • Google Chrome 37 and below
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Major Credit and Debit Cards Accepted


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Contact Centra 1-877-MDLINK1